Your insurance policy is a contract between you and the insurance company. It entitles you to certain rights and imposes certain obligations. As a Professional Remediation and Restoration Contractor, we believe that the better informed you are about the policy you have purchased, the better choices you will make once an emergency occurs. The standard Homeowners policy generally contains the same provisions throughout the United States. Here are some facts to consider:
1. You are not required to accept the lowest bidder; nowhere in your policy do the words “Cheapest”, “Low”, or “Lowest Price” occur. However, repair rates should correspond to the prevailing standards in your area for work of good quality.
2. You are entitled to employ and should insist on a fully licensed and insured repair firm of good reputation. However, if you do not choose to employ such a firm, the consequences and liability for any injury, damage, or other action may rest with you.
3. You may take, and be fully compensated for, the cost of emergency steps to safeguard your property from further damage. In fact, you have an obligation to do so under the terms of your policy. The insurance company may not be liable for additional expenses if you fail to provide such protection.